01Information we collect

We collect personal information directly from you when you register for a course, enquire about our programs, or otherwise interact with our website and staff. This includes:

• Identity details — full name, date of birth, and photo (where submitted for admission records).
• Contact details — email address, phone number, and postal address.
• Enrollment information — course selection, eligibility documents (such as PUC, Diploma, or SSLC certificates), and payment or fee records.
• Technical information — IP address, browser type, device information, and pages visited, collected automatically when you use our website.
• Communications — messages, feedback, or enquiries you send us through forms, email, or phone.

We collect this information solely for the purpose of administering our services, including registration for courses, events, and programs.

02How we use your information

Your information is securely stored and only accessed by authorized personnel. We use it to:

• Process registrations and manage your enrollment in a certificate track.
• Communicate with you about class schedules, upcoming events, promotions, or important updates related to our services.
• Issue certificates and maintain academic records upon course completion.
• Respond to enquiries, feedback, and support requests.
• Improve our courses, website, and overall student experience.
• Meet legal, tax, or regulatory obligations.

03Legal basis for processing

We process your personal information on one or more of the following grounds: your consent, the necessity of processing to fulfil a registration or contract with you, our legitimate interest in running and improving the academy, and compliance with applicable legal obligations. By using our services, you consent to the collection and use of your personal information as described in this policy.

04Cookies & tracking technologies

Our website may use cookies and similar tracking technologies to remember your preferences, understand how visitors use the site, and improve functionality. Cookies are small text files stored on your device.

05Sharing & disclosure

Your personal information will not be shared, sold, or rented to third parties without your consent, except as required by law or to fulfil our contractual obligations. We may share limited information with:

• Service providers who help us operate the academy, such as payment processors, IT and hosting providers, and communication tools — bound by confidentiality obligations.
• Regulatory or government authorities where disclosure is required by law.
• Professional advisors, such as auditors or legal counsel, on a need-to-know basis.

We do not use your data for third-party advertising purposes.

06Data retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including maintaining academic and certification records, meeting legal or accounting requirements, and resolving disputes. When information is no longer required, it is securely deleted or anonymized.

07Data security

We employ industry-standard security measures — including restricted access controls, secure storage, and encrypted transmission where applicable — to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

08Your rights & choices

Depending on your location, you may have certain rights regarding your personal information. We honor these wherever applicable:

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before processing your request.

09Children’s privacy

Our courses are intended for adult learners. Where a program is offered to minors, we collect only the information necessary for enrollment and require parental or guardian consent. We do not knowingly collect personal information from children without such consent.

10Third-party links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11Changes to this policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page along with an updated “Last updated” date. We encourage you to review this page periodically to stay informed about how we protect your information.